MyAdvance - a user guide
07/05/2019
Our new housing customer portal, MyAdvance?, has a user guide to support customers to sign up and use all of the site's functions.
With step by step instructions and plenty of images, the guide is accessible and a great tool for supporting people to use the portal.
We encourage all staff who support any Advance tenants or shared owners to use MyAdvance to:
- Get in touch with Advance?
- Check their tenancy details, including rent statements
- Make payments to Advance
- Report repairs or maintenance
- Keep their contact details up to date
You can find the guide on our website, the Customer Engagement page of the intranet? and here: MyAdvance - A Guide.pdf
For more information, get in touch with customerengagement@advanceuk.org, philip.jackson@advanceuk.org?, amanda.hack@advanceuk.org or hannah.lock@advanceuk.org?