Incident Reporting
It is everyone's responsibility to report an incident, accident or near miss when they have taken place and after the people involved have been made safe.
All incidents are now logged on to the new Electronic Incident and Accident Reporting System by those staff trained to do so.
- A Manager and/or Senior Manager should be notified of the incident or accident within the required timescales; and
Support Staff and Housing Officers - all can directly log incidents on the Incident Management System and need to refer to and use the information below.
All other departments please complete the incident form below and email to the Incident Reporting email address for loading on to the new system.
Contacts for Incident Reporting Queries
Please email Chris Pascoe and Jackie Nye
NEW ELECTRONIC INCIDENT AND ACCIDENT REPORTING SYSTEM
Key Information (Important please read either through the link below or in the related documents on this page)
IMS Key Information
Reporting & Logging Timescales
| Incident Severity |
Reporting an Incident to Management |
Logging an Incident on the Incident Management system |
| Minor Incident |
Within 3 days (Email) |
Within 3 days |
| Serious |
Immediately (Tel or Email) |
Within 48 hours |
| Death |
Immediately (Tel or Email) |
Within 48 hours |
NotificationTables (Important please read either through the link below or in the related documents on this page)
Notification Tables V2 July 2018
Guidance Notes and New Forms are attached in the related documents section below: